Privacy Policy

This Privacy Policy outlines how Lohagarh Handicraft collects, uses, and protects any information you provide when using our website. We are committed to safeguarding your privacy and ensuring that any personal information you share with us is handled securely.

Who We Are

Our website address is www.lohagarhhandicraft.com. To learn more about our company, please visit our About Us section.

What Personal Data We Collect & Why We Collect It

We may collect the following information:

Name

Contact details, including email address and phone number

Demographic information, such as location, preferences, and interests

Transaction details related to purchases and orders

Other information relevant to customer surveys and offers

This data is collected to improve our services, process transactions, and enhance your shopping experience.

Comments

When visitors leave comments on our website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam. An anonymized string (hash) from your email address may be sent to the Gravatar service to check if you are using it. After approval, your profile picture will be visible in the context of your comment.

Media

If you upload images to our website, please avoid embedding location data (EXIF GPS). Visitors can download and extract location data from images posted on the website.

Cookies

Cookies are small files placed on your device to improve your browsing experience. We use cookies to:

Analyze website traffic

Store user preferences

Enhance overall website performance

You can modify your browser settings to decline cookies, but this may impact your ability to fully utilize our website.

Embedded Content from Other Websites

Articles on our website may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if the visitor has visited the external site, which may collect data, use cookies, or track interactions.

Analytics & Data Sharing

We do not sell, distribute, or lease your personal information to third parties unless required by law. We may use collected information for:

Internal record-keeping

Improving our products and services

Sending promotional emails about new products, special offers, or updates

Contacting you for market research purposes

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely.

For registered users, we store personal information in their user profile, which can be viewed, edited, or deleted anytime (excluding username changes).

What Rights You Have Over Your Data

If you have an account or have left comments, you can request an exported file of your personal data. You may also request the deletion of any personal data we hold, except for records retained for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

How We Protect Your Data

We implement strict security measures, including SSL encryption and data protection protocols, to prevent unauthorized access or disclosure.

For any privacy-related concerns, please contact us at sales@lohagarhhandicraft.com or +91 97999 98324.

By using our website, you agree to the terms outlined in this Privacy Policy.