Terms & Conditions

Welcome to Lohagarh Handicraft!

By accessing and using this website, you agree to comply with the following terms and conditions, along with our privacy policy, which govern Lohagarh Handicraft’s relationship with you regarding this website. If you do not agree with any part of these terms, please refrain from using our website.

1. General Information

  • The content on this website is for general information and is subject to change without notice.
  • We do not guarantee the accuracy, timeliness, completeness, or suitability of the information provided on this website. You acknowledge that inaccuracies or errors may exist, and we exclude liability for any such inaccuracies to the fullest extent permitted by law.
  • Your use of any materials or information on this website is at your own risk. It is your responsibility to ensure that any products, services, or information available through this website meet your requirements.

2. Handmade Craftsmanship Disclaimer

  • All our products are handcrafted by skilled local artisans, ensuring unique and artistic creations. Due to the handmade nature, slight variations in size, design, and color may occur. By purchasing from us, you acknowledge and accept this as a part of authentic craftsmanship.
  • The product images on our website are for reference purposes. Actual products may have minor differences in color or texture due to screen resolutions, lighting, and natural stone variations.

3. Intellectual Property

  • All content, including images, text, designs, and graphics, on this website is the property of Lohagarh Handicraft. Reproduction or distribution of any material without our written permission is strictly prohibited.
  • Any trademarks, logos, or brand names used on this website that are not owned by us are acknowledged.

4. Orders and Pricing

  • Prices of products are subject to change without prior notice. We reserve the right to modify or discontinue any product or service without liability.
  • We may, at our discretion, limit or cancel orders placed per person, per household, or per order. This includes orders under the same account, credit card, billing, or shipping address. In case of cancellation, we will attempt to notify you via the provided contact details.
  • We reserve the right to refuse orders that appear to be placed by dealers, resellers, or distributors without prior agreement.

5. Payment and Security

  • All transactions made on our website are secured. However, we are not responsible for any unauthorized access to your payment details due to third-party breaches.
  • If a payment transaction is declined due to exceeding the card limit, we shall not be liable for any losses or damages incurred.

6. Return, Refund, and Cancellation Policy

  • As all products are handmade, returns or exchanges are subject to specific conditions mentioned in our Return Policy.
  • Certain products may be non-returnable or non-refundable, as per our policy. Please review our Return Policy before making a purchase.

7. Third-Party Links

  • This website may include links to third-party websites for additional information. These links do not imply our endorsement, and we hold no responsibility for the content of such websites.

8. Website Usage Restrictions

  • Unauthorized use of this website may lead to legal action or a claim for damages.
  • You may not create a link to this website from another website or document without obtaining prior written permission from Lohagarh Handicraft.

9. Privacy Policy

  • Your submission of personal information through our website is governed by our Privacy Policy. By using this website, you consent to our data collection and usage practices.

10. Legal Jurisdiction

  • These terms and conditions are governed by the laws of India. Any disputes arising from your use of this website shall be subject to the jurisdiction of courts in Jaipur, Rajasthan.

11. Indemnification

  • You agree to indemnify, defend, and hold Lohagarh Handicraft and its affiliates harmless from any claims, damages, or expenses resulting from your breach of these terms or violation of any law.

By continuing to use this website, you acknowledge that you have read, understood, and agreed to